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Terms of Service

Last updated: May 3, 2026

1. Acceptance of Terms

By accessing and using Costwave ("Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Costwave provides an observability platform for tracking LLM costs across multiple providers including Anthropic, OpenAI, Groq, Mistral AI, and Google AI. The Service allows you to monitor usage, set budgets, and receive alerts.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

4. API Keys and Data Security

Your API keys are encrypted using AES-256-GCM encryption with keys derived using Argon2id. We implement zero-knowledge architecture meaning your encryption keys are never stored at rest. You acknowledge that loss of your account password may result in inability to decrypt your API keys.

5. Subscription and Billing

Costwave offers a Free plan and a Pro plan. Pro subscriptions are billed monthly or annually in advance via Stripe. Subscription fees are non-refundable except as required by law.

6. Acceptable Use

You agree not to use the Service to: (a) violate any laws, (b) infringe on intellectual property rights, (c) transmit malware or harmful code, (d) attempt to gain unauthorized access to the Service or other users' accounts, or (e) interfere with the proper functioning of the Service.

7. Data Collection and Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to such collection and use.

8. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion.

9. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact

For questions about these Terms, contact us at: hello@costwave.app